If you change your mind, Spotify saves your playlists and settings for three months after you cancel your Premium subscription, so you can pick up where you left off.Īfter three months you can still upgrade to a Premium subscription through your Spotify account, but you won’t have any of your old settings saved.Customers who logged on to Spotify's customer service 'live' support chat were greeted by a robot instead of a live person Thursday as the streaming service was flooded with complaints. Can I reactivate my Spotify Premium account? If you have Facebook, you can also check for any rogue Spotify accounts there – just head to Settings > Apps and a Spotify icon will appear there if you have an account associated with your Facebook profile. It’s also possible that you have another account that’s active on Premium if you’ve lost track of an account, you can use Spotify’s password reset form (opens in new tab) to see if you have an email address associated with a Spotify account. If you subscribed through iTunes, check out Apple’s guide (opens in new tab) to managing your in-app subscriptions. If this is the case, you have to contact the company that manages your payments. If you don’t see an option to cancel on your Spotify account page, it may be that you signed up to your Spotify subscription through a third party like iTunes, or a broadband/mobile provider. Image credit: TechRadar Why can’t I cancel my Spotify subscription?

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